3D Generation Problems

A mesh that is locked, refused, melted-looking or missing its materials — and when you should not be generating a mesh at all.

Quick checks

1. 1
   Start the request with `/3d`. That skips the guesswork about what you wanted.
2. 2
   Check the concept image before approving it. The mesh is rebuilt from that single picture, so a bad concept guarantees a bad mesh.
3. 3
   One object per request. "A stone gargoyle statue" works. "A gargoyle on a plinth next to a fountain" does not.
4. 4
   If it failed, check your balance — every failure refunds automatically, and the message says so.
5. 5
   Ask yourself if a mesh is the right answer. Buildings, rooms and towers come out far better built from parts.

It is locked behind a plan

You will see:

3D model generation is on the Developer and Studio plans. Upgrade to build 3D models.

3D generation needs a Developer or Studio plan. A free trial counts as paid while it is running. Plans are on the store.

Right now there is one mesh builder on offer: Revix Flash, 2 credits, quick draft mesh. Revix Forge — the higher-detail model that also baked real materials — is temporarily unavailable, so it does not appear in the picker and cannot be selected.

"You need N credits"

The pipeline is deliberately split so you see a concept before paying for a mesh:

If you are short you will see the exact figure: "You need 2 credits to build a model. You have 1." Top up from the store, or wait for your daily refill.

Every failure is refunded. If a step breaks you get a message ending in "You weren't charged."

"Too many requests. Give it a moment."

You are generating faster than the rate limit allows. Wait thirty seconds and send it again. Nothing was charged.

The mesh looks melted, lumpy or wrong

The mesh is reconstructed from one picture, from one angle. Nearly every quality problem traces back to the concept image, so that is where to fix it.

1. 1
   When the "Is this the object you meant?" card appears, look hard at it.
2. 2
   If the object is ambiguous, half-hidden, or is really two objects, press Try another.
3. 3
   Re-describe it as one object, seen clearly:

/3d a single medieval iron helmet, three-quarter view, whole object in frame, nothing else in the picture

Things that reliably reconstruct badly:

• Thin, spindly parts — antennae, wires, chains, spokes.
• Objects with a hollow interior you expect to be modelled.
• Scenes rather than objects.
• Anything where the important detail is on a face the concept image does not show.

Style also matters more than people expect. Low poly and Toon reconstruct more predictably than Realistic, because there is less fine detail to lose.

It came out plain white, or with no materials

Flash does not bake real materials — that is the trade for being cheap and fast, and with Forge temporarily off it is the only builder on offer.

To add materials without rebuilding, run a texture pass over the mesh you already have — that is 1 credit.

Rigging failed

Rigging only works on a humanoid mesh with clearly separated limbs — a body with arms and legs. A chest, a sword or a car will fail, and the failure refunds you and says so.

If you need a rigged character, describe one in the concept:

/3d a full-body cartoon knight character standing upright, arms out slightly from the body, legs apart

Motion presets available with a rig: Idle, Walk, Run, Jump, Wave, Dance.

It is taking a long time

Minutes, not seconds, is normal. The card shows your queue position and a real percentage as it runs. Leave the tab open if you can — but the finished mesh is stored on our side, so the download link does not expire on you.

Asking mid-build does not work

Revix cannot generate a mesh while it is building in Studio. If you are in the middle of a build and ask for one, it will tell you to ask plainly or type /3d. Mesh generation is its own flow in the composer, and it produces a .glb file you import yourself.

When not to generate a mesh at all

Meshes are for sculpted props: creatures, statues, weapons, characters. For anything architectural or repetitive, building from parts is better, cheaper and editable afterwards.

Build a stone watchtower 40 studs tall with a round wall, a spiral stair inside and a crenellated top.

That produces real, editable geometry in your place — no mesh, no import, no credits beyond the normal turn cost.

For specific authored props, ask for one from the Revix Toolbox instead:

Add a car to the driveway from the Toolbox if there is one.

The Toolbox is a curated in-house library, so it will not have everything. When it does not, Revix says so plainly: "The curated library may not have this type of asset yet. You can build it manually instead." It also has to be switched on — check Allow Revix Library in Chat settings.

Still stuck?

Post the prompt, the concept image you approved, the model you picked, and the result. Ask in the Revix Discord: discord.gg/SDtaPGkUP4.

Next

• Image problems
• Credits and billing
• Build is not what I wanted
• Troubleshooting hub