Managing Your Subscription

You manage your Revix subscription through the Stripe customer portal. All billing flows — payment methods, invoices, cancellation — go through Stripe.

Opening the customer portal

Go to /store.

Click Manage Subscription.

You will be redirected into the Stripe-hosted customer portal.

From inside the portal you can:

View and download invoices and receipts
Update your payment method
Switch between plans
Cancel your subscription

Upgrading

Upgrades take effect immediately and are prorated by Stripe. You pay the difference between your current plan and the new one for the rest of the billing period, and your new credit allowance is granted right away.

For example, if you upgrade from Developer to Studio halfway through the month, you are charged a prorated amount for the remaining half and your monthly credits increase to 700 immediately.

Downgrading

Downgrades take effect at the next renewal date. You keep your current plan's features and credit allowance until then. On renewal you switch to the lower plan and receive its credit allowance going forward.

Cancelling

Cancellation takes effect at the end of the current billing period. You keep full access to your paid plan until that date. After it expires:

You drop to the Free plan (12 credits weekly).
Any purchased credit packs stay in your account and remain usable. They never expire.

To cancel, open the customer portal and click Cancel subscription. You can resume any time before the period ends.

Updating payment method

Open the customer portal and edit your saved payment method there. Revix never stores card details directly — all card data lives with Stripe.

Failed payments

If a renewal payment fails, Stripe will retry automatically over a few days and email you. If all retries fail, the subscription cancels and you drop to Free. Purchased credit packs are unaffected.

Next steps

Troubleshooting

For incorrect charges or refund questions, see Troubleshooting.