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AI not responding

You sent a message but tokens aren't streaming, the spinner is stuck on "Generating...", or the response cut off mid-thought. Most of the time the agent is still running — the client just lost the live connection. Refreshing fixes it.

Symptom: stuck spinner, no tokens streaming

The agent runs on the server and writes to an event log as it produces tokens. The client streams from that log. If your connection blips, the spinner can sit there forever while the server is actually still working.

Fix steps

  • Refresh the page. Revix's streaming is resumable — when you reload, the chat re-attaches to the running generation and replays the tokens you missed.
  • If the spinner returns immediately and tokens start flowing, you're fine.
  • If the spinner persists for more than 60 seconds with zero progress, the run probably ended badly — send a new message saying "continue" or "try that again."
Tip: You won't be charged twice for refreshing. Refreshes, tab closes, and navigation away all keep the same run alive on the server.

Symptom: response stopped mid-tool-call

The AI started a tool call (editing a script, generating a mesh, etc.) and the chat froze before it finished.

Fix steps

  • Refresh — the resumable stream will fast-forward to whatever the agent is doing now.
  • If the agent is genuinely stuck, send "please continue" or "retry that last step." The agent has full context of what it was doing.

Symptom: nothing happens when you send a message

This is usually a connectivity or service issue, not your account.

Fix steps

  • Check your internet connection. Browser dev tools (Network tab) will show failed requests if it's a local connectivity problem.
  • Check service status. Open revix.tech — outage banners are posted there.
  • Try a fresh tab. Browser extensions can interfere with the streaming connection.

Symptom: AI is rate-limited

Free accounts get deprioritized during peak load. You may see a message like "queued, please wait" or just slower-than-usual responses.

Fix steps

  • Wait a minute and retry — peak windows pass quickly.
  • Upgrade to Developer ($9.99/mo) or Studio ($29.99/mo) for priority queue access. See credits and billing.

Related

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