Troubleshooting
Something not working as expected? This hub links to focused fix guides for the most common issues with Revix. Most problems fall into one of four buckets: the plugin can't talk to the dashboard, a specific generator is misbehaving, your account or credits look wrong, or things just feel slow.
Pick the symptom that matches what you're seeing, or skim the categories below.
Plugin and Studio
- Plugin won't connect — widget shows Disconnected, Connect button doesn't work, or Update Required warning
- Scripts not syncing — dashboard shows an empty file tree, stale code, or missing scripts
AI and generation
- AI not responding — stuck spinner, no streaming tokens, mid-response cutoff
- 3D generation problems — placeholder cubes, missing textures, rate limits
- Animation generation problems — daily limit, missing preview, wrong rig
- Image generation problems — credit errors, prompt moderation, off-style results
- UI generation problems — wrong parent, missing behavior scripts, layout drift
Account and billing
- Credits and billing — missing top-ups, failed renewals, refunds
- Account and login — Roblox OAuth fails, wrong account, revoking access
- Discord rewards — reward not granted, relinking Discord
Performance
- Slow performance — slow sync, slow AI responses, large-game lag
Where to find error messages
Revix surfaces errors in two places:
- Studio output window — Plugin-side errors and warnings are prefixed with
[Revix]. Open View > Output in Studio to see them. - Dashboard chat — AI errors (tool failures, rate limits, moderation rejections) appear inline in the chat response, usually as a system message under the failed step.
When filing a support request, paste the relevant log line or screenshot — it makes everything faster.
Still stuck?
- Join the Revix Discord and post in
#supportwith a screenshot of the error - Email
support@revix.techwith your Roblox username, the time the issue happened, and what you were trying to do