Troubleshooting

Plugin Issues

Plugin won't connect

The plugin connects automatically when Studio starts. If it fails:

Make sure Allow HTTP Requests is enabled in Game Settings > Security

Confirm you are logged into Roblox Studio with the same Roblox account you used to authorize Revix at revix.tech

Click Connect Dashboard in the widget to retry manually

Check that revix.tech is reachable — open it in a browser to confirm the server is up

If you see a Update Required warning in the widget, reinstall the plugin from the Creator Store and restart Studio

Plugin shows "Disconnected"

The plugin maintains a connection via heartbeat every 10 seconds. If the connection drops:

Click Connect Dashboard in the widget to reconnect
If the server was temporarily unreachable, the plugin will have disconnected automatically — simply reconnect

Scripts not syncing

Wait a few seconds — the plugin syncs automatically every 5 seconds after connecting
Check the Roblox Studio Output window for error messages starting with [Revix]
Confirm the status in the widget shows Connected with a green dot
Only scripts within supported services are synced (ServerScriptService, StarterPlayer, StarterGui, ReplicatedStorage, etc.) — ServerStorage is intentionally excluded

Commands not executing

If the AI sends a command that doesn't apply in Studio:

Check the Output window for Lua errors
Make sure the plugin is still connected (green status dot)
Try disconnecting and reconnecting via the widget, then send your message again
The plugin polls for commands every 2 seconds — there may be a brief delay before changes appear

"Update Required" shown in plugin

The Revix server enforces a minimum plugin version. If your plugin is out of date:

In Studio, go to Plugins > Manage Plugins

Find Revix and click Update

Restart Roblox Studio

---

Account Issues

Can't sign in

Revix uses Roblox OAuth. If the sign-in flow fails:

Make sure you are logged into your Roblox account in the browser

Try clearing your browser cookies and signing in again

Make sure you are authorizing with the correct Roblox account (the one linked to your Revix account)

Plugin connects but dashboard shows no scripts

The plugin syncs scripts automatically every 5 seconds after connecting. If the dashboard still shows nothing:

Wait a few seconds after connecting for the initial sync to complete

Make sure your game actually has scripts in supported services — an empty game will show an empty file tree

Check the Studio Output window for any sync errors

Credits not updating

Credits update in real time after each AI response. If your balance looks wrong:

Refresh the dashboard page
Check the credit activity log in your account settings

Stripe / payment issues

All billing is handled by Stripe — Revix never stores card details
If a charge appears but credits were not added, wait a few minutes and refresh
Use the Manage Subscription button in the Store to view billing history or update payment info
For disputed charges, contact support

---

AI Issues

AI is not making changes in Studio

If the AI says it made a change but nothing happened in Studio:

Check that the plugin is still connected (green status dot in the widget)

The plugin polls for commands every 2 seconds — there may be a brief delay

Check the Output window in Studio for any execution errors

Try asking the AI to try again

AI says it can't find a script

The AI can only see scripts that have been synced from Studio. If a script is missing:

Make sure the script is inside a supported service (not inside a LocalPlayer model or similar runtime-only location)
ServerStorage scripts are never synced — this is intentional
Wait for the next auto-sync cycle (every 5 seconds) then ask again

AI responses are slow

AI response time depends on the complexity of the request and server load. Developer and Studio plan users get priority processing. If responses are consistently slow, check revix.tech for any service status announcements.

Undo not working

All changes made by the AI go through Roblox Studio's undo system. Press Ctrl+Z in Studio to undo any AI edit. The plugin sets undo waypoints labeled "Before Revix Command" and "After Revix Command" around every operation. If undo is not available, save your game frequently as a precaution.