Troubleshooting

Find the page that matches what you are seeing, try the five quick fixes below first, and learn how to report a bug so it actually gets fixed.

Start here: the five fixes

Most problems people bring to the Discord are solved by one of these, in this order.

Check the connection pill at the top of the dashboard. If it says Not Connected, nothing else will work — go to Plugin won't connect.
Make sure the right place is open in Studio. Revix builds into whichever place your plugin is connected to. If you have several places open, the toolbar shows a Connected games menu — pick the right one.
Send `continue`. If a turn stopped, paused, or ran out of room, everything it already built is still in Studio. Typing continue picks up from where it stopped instead of starting over.
Press Stop, then resend. If a turn looks frozen, the red Stop button ends it cleanly server-side. Then send the message again, ideally smaller.
Reload the dashboard tab. A running build lives on the server, not in your browser, so a reload reattaches to it rather than killing it.

Find your symptom

What you are seeing	Go to
Header says Not Connected, or sending opens the install guide	Plugin won't connect
"I cannot reach Roblox Studio…"	Plugin won't connect
"That Studio session is connected to a different Revix account."	Account and login
Revix says a script does not exist, or edits an old version of it	Scripts not syncing
A turn hangs, stops early, or ends without doing anything	AI not responding
It built something, but not what you asked for	Build is not what I wanted
Menu is off-screen, buttons do nothing, looks wrong on a phone	UI problems
Mesh looks melted, missing materials, or 3D is locked	3D generation problems
Animation saved but nothing moves	Animation problems
Image is refused, or costs more than you expected	Image problems
Credits missing, payment failed, charge you don't recognise	Credits and billing
Can't sign in, or Roblox is linked to the wrong account	Account and login
Discord bonus never arrived	Discord rewards
Everything works but it is slow	Slow performance

Two things that are working as designed

People report these as bugs constantly. They are not.

Nothing moves after an animation is generated. The clip is saved onto the rig, not played. Playing an animation in edit mode leaves the rig deformed, so Revix deliberately does not do it. Open the Animation Editor to scrub it — see Animation problems.

Revix cannot press Play for you. It has no way to start or stop a playtest. It will ask you to press Play, then read the Output window afterwards. Anything that only happens for a live player — input, camera, respawn, a button click — is checked by reading the code back, not by running it.

Reporting a bug well

A good report gets fixed in a day. A vague one gets a follow-up question and sits for a week. Include all five of these.

What you typed. The exact prompt, copied, not summarised.
What you expected, and what you got instead. One sentence each.
The exact message on screen. Copy the wording. "It errored" is not enough — the wording tells us which of about thirty different paths you hit.
The state of the plugin. Connected or not, and what the widget in Studio said at the time.
Anything red in the Studio Output window. Open the View tab in Studio, click Output, and copy any line that starts with [Revix.

If the problem involves a build, say roughly how big the place is (a fresh baseplate behaves very differently from a 40,000-part game) and whether it has ever worked before.

Screenshots help. A screenshot of the chat plus the Studio Explorer panel is the single most useful thing you can attach.

Still stuck?

Gather the five items above, then post them in the Revix Discord: discord.gg/SDtaPGkUP4. Open a ticket rather than posting in general chat if your report includes account or billing details.

If a whole service looks down rather than just your account, check status first — it shows a live verdict for each part of the product.